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Reset and change a password

Follow these steps to reset and change a password.

There are two ways to change your password. You can click on the "forgot your password" link or make this update via your user profile. Please follow the below steps to change your password.

Forgot my password

Input your registered mobile number or email address. Click the "forgot your password" link on the login page. 

You will receive an email that includes a link to reset your password. When you click the link you'll be prompted through the steps to reset your password.

Change your password

From your user profile, click the "Create a new password" button. Enter your current password and then enter and confirm your new password. For security, we recommend using a complex password that contains a mix of symbols, characters, numbers, and upper and lower case letters.

If you have any issues resetting your password, please contact customer support via live chat or email us at support@openenvoy.com.